Summary
About the Role
Major accountabilities:
- Develop and implement customer development strategies and dedicated KAM action plans for assigned accounts, aligning on objectives and ensuring successful execution.
- Establish and nurture long-term partnerships with key customers.
- Gain deep insight into customer needs and requirements to deliver tailored solutions that support their goals.
- Strengthen existing customer relationships by proactively offering solutions aligned with their evolving needs
- Independently or in collaboration with marketing/medical teams, organize customer events and programs aligned with business tactical plans.
- Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
- Contribute to stakeholder mapping, including segmentation and profiling, and ensure timely and accurate data entry into the Novartis CRM system.
- Develop and implement a comprehensive sales and business plan for the assigned territory
- Ensure timely reporting of technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.
Assigned Territory: Belgrade Region
Minimum Requirements:
Work Experience:
- +4 Year experience as Key account management or similar position.
- Sales experience in multinational companies.
- Team management experience is preferred.
- A formal education in Medical Sciences or a related field is required.
- Previous experience in oncology will be considered an advantage.
Languages :
- Fluency in written and spoken English is mandatory.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
